Terms and Conditions
Last updated: September 18, 2024
Background Information
This website, https://www.vinas-geneve.com, is operated by atbb.fv sa, which manages the commercial designation "Viñas Genève."
By using this website, you agree to comply with and be bound by these terms and conditions. Please read them carefully before using the website. If you do not agree with these terms, you must not use the site.
We reserve the right to modify these terms at any time without notice. Your continued use of the site after changes are posted will constitute your acceptance of the updated terms.
Entity and Address
atbb.fv sa
Chemin du Bois-Marquet 8d, 1234 Vessy, Switzerland
Trade names: Viñas Genève (https://www.vinas-geneve.com)
Interpretation and Definitions
- Account: A unique account created for you to access certain services on our website.
- Company: Refers to atbb.fv sa and all trade names represented on the Viñas Genève website, referred to as "We," "Us," or "Our" in this agreement.
- Cookies: Small files stored on your device by our website that track and store information about your browsing activity.
- Device: Any device that can access the website, including computers, mobile phones, and tablets.
- Personal Data: Any information relating to an identified or identifiable person.
- Service: Refers to the website, https://www.vinas-geneve.com.
- Service Provider: Any person or entity that processes data on behalf of the Company, including third-party providers.
- Third-Party Social Media Service: Any social media platform through which you can log into or create an account to use our services.
- Usage Data: Automatically collected data generated from the use of the website, such as page visit duration.
- You: The individual or legal entity accessing or using the website.
1. Subject
1.1 These General Terms and Conditions govern all orders placed with Viñas Genève through our website. By placing an order, you ("the Buyer") agree to these terms.
1.2 Any conflicting or additional terms will not apply unless explicitly agreed upon in writing.
1.3 These terms apply to all products sold by Viñas Genève via the website.
2. Orders
2.1 We accept orders only from Buyers whose place of residence is in Switzerland, the European Union, or the United States.
2.2 By placing an order, you declare that you have the legal capacity to do so. Minors or persons under guardianship must provide written consent from their legal representative before placing an order.
2.3 We reserve the right to refuse or cancel any order at our sole discretion. This may include limiting quantities per person, account, credit card, or billing and shipping address. If an order is modified or canceled, we will notify you via the contact information provided at checkout.
3. Conclusion of Contract
3.1 A contract is formed when Viñas Genève confirms your order. This confirmation is sent after you validate the order online.
3.2 We are not liable if the products ordered are no longer available for any reason, including being out of stock or discontinued.
3.3 Viñas Genève reserves the right to modify or discontinue product offerings at any time.
3.4 Orders for customized or personalized products cannot be canceled once production has begun.
4. Prices
4.1 Prices are indicated in Swiss Francs (CHF) and exclude applicable taxes. Any customs duties or additional fees will be added during checkout.
4.2 Shipping fees are not included in the product price and will be added at checkout.
4.3 Once an order is confirmed, the price is fixed and cannot be changed.
4.4 Viñas Genève reserves the right to change product prices at any time, but such changes will not affect confirmed orders.
5. Manufacture to Order
5.1 We may offer limited-time ordering periods where you can place an order for custom-made products. Once the order window closes, production begins, and delivery is scheduled for several months later.
5.2 This system allows us to produce only the required quantities, reducing waste. It ensures that our products are made to the highest quality standards, similar to those of luxury brands.
5.3 Typical production and delivery timelines are as follows:
- Pre-order: 15–20 days
- Production: 70–80 days
- Delivery to logistics center: 5 days
- Quality control and packaging: 2–5 days
- Home delivery: 1–2 days
5.4 We will keep you updated on the progress of your order and notify you if any delays occur.
6. Delivery Times
6.1 Delivery times are estimates and non-binding. You agree to accept delivery even if it occurs after the estimated date.
6.2 Estimated delivery times are indicated on the relevant product pages but may vary depending on the product and destination.
6.3 Viñas Genève is not liable for delays in delivery beyond the estimated timeframe.
7. Transfer of Risk
7.1 Risk of loss or damage to the goods transfers to you upon delivery.
7.2 If you refuse to accept delivery, the risk passes to you when the goods are returned to Viñas Genève.
7.3 If you return goods to Viñas Genève, the risk remains with you until the goods are received by us.
8. Customs, Duties, and Taxes
8.1 Orders may be subject to import duties and taxes, which are levied once the shipment reaches your country. Customs procedures may vary, and delivery times exclude clearance time.
8.2 Viñas Genève is not responsible for any customs duties or taxes that may be imposed on your order. These charges are your responsibility. We recommend checking with your local customs office for further details before placing an order.
9. Intellectual Property and Content Use
9.1 All content on this website, including text, images, graphics, logos, audio, and video, is the property of atbb.fv sa or its licensors. Unauthorized use of this content is prohibited.
9.2 You may not copy, reproduce, or distribute any content from this website without prior written permission from Viñas Genève.
10. User-Generated Content
10.1 We welcome user comments, feedback, and reviews. However, we reserve the right to remove content that we deem offensive, defamatory, or otherwise inappropriate.
10.2 By submitting content to our website, you grant Viñas Genève a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display such content.
11. Limitation of Liability
11.1 Viñas Genève is not liable for any damage or loss resulting from the use of this website or any content, products, or services obtained through it.
11.2 We are not responsible for any service interruptions, viruses, or other harmful elements that may affect your device while accessing this website.
11.3 Product images on the website may not exactly match the actual product due to variations in display settings.
12. Indemnification
You agree to indemnify and hold Viñas Genève harmless from any claims, damages, or liabilities arising from your use of this website or breach of these terms.
13. Applicable Law and Jurisdiction
13.1 These terms are governed by Swiss law.
13.2 Any disputes arising from these terms will be resolved in the competent courts of Geneva, Switzerland, unless otherwise required by mandatory consumer protection laws.
Imprint:
atbb.fv sa
Chemin du Bois-Marquet 8d, 1234 Vessy, Switzerland
Business ID (VAT): CHE-221.466.718
CEO: François Viñas
Privacy and Cookies Policy
Please refer to our separate Privacy Policy for details on how we handle your personal data and cookies.
Return and Refund Policy
Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.